I got connected with Grant when I expressed interests in a house listed on Zillow before I moved to California from the East Coast
I got connected with Grant when I expressed interests in a house listed on Zillow before I moved to California from the East Coast. Grant called me and talked with me for more than an hour to understand my family’s needs. He showed some houses to my friend on my behalf. Due to my relocation schedule, I decided to rent an apartment first. After I moved to California, my kids and I saw some open houses and many realtors offered to help me to find a house, but I chose to continue working with Grant based on our first conversation. My husband had to stay on the East Coast to finish his work, so I was like a single mother with two kids and I also had a very demanding job. Grant worked extremely hard to accommodate my busy schedule to show me houses in the early mornings and weekends. Relocated as a teenager himself, he really understands what families go through during the relocation and he is always very supportive. When we looked houses together, he always checked all the details of every house and often pointed out some stuff I would never thought of. Sometimes, I felt like he was the one buying the house because he was so much into the job he was doing. After seeing some houses with me, it was amazing that he knew exactly what kind of house I would like. I was deeply moved when he showed me a house I fell in love with instantly even though the house got sold out before I could make an offer. When I decided to make an offer to another house, he had a family emergency and it was a very sad time for him, but he managed to get a pre-approval and wrote an offer on my behalf right away even though I told him he did not need to do that. Due to some crazy competition, we decided not to pursue that house. He is well informed and very knowledgeable about the house market, and thank God he helped me get my current house ideal for my family. Grant also helped me sort out our financial situation and get my mortgage. Because we still own our house in the East Coast, it made the loan application very challenging. Also due to the holiday seasons and an extremely slow loan process from the bank, our mortgage application became a horrible ordeal. Grant worked around the clock and did everything he could to help ease the pain. It was a very frustrating situation to him too, but he handled everything graciously and helped solve every problem the bank created. He always kept me informed about the whole process, and he worked tirelessly to deal with the sellers, mortgage broker and escrow company. He really cared about what my family went through during the transition and provided all the help and support he could. In short, Grant is very professional, prompt, polite, calm, humorous, thoughtful and reliable. He is very organized with effective and efficient management skills, he builds strong team relationships and provides exceptional customer service with honesty and integrity. He always gives 100% of his efforts and works for the best interests of his clients. He really enjoys helping families to find their new homes. Relocation is stressful, but his sound knowledge about the OC housing market and financing really helped me to make every good decision along the process. I have already recommended him to my friends and colleagues. I thank God we got connected, and thank you, Grant, for everything.